Refunds and cancellations

Last updated: Nov 2, 2026

The short version

You can ask for a refund within 7 days: of delivery for physical goods, of your order for digital products.
I start every approved refund within 2 working days.
The money goes back to the payment method you used, through Razorpay, usually within 5 to 7 working days.
I don't charge a fee for cancelling.

Write to me, Ananth Pranav, at or through the contact page, with your order number. It's in your confirmation email, on your order page and on your account page. I acknowledge every request within 48 hours and answer it within 30 days.

Physical goods

If an item arrives damaged, faulty or not as described, or arrives late against the delivery time I gave you, I'll take it back and refund it in full, the shipping fee too, and I pay the return postage.
If you simply changed your mind, write to within 7 days of delivery and we agree on the return by email. You pay the return postage, and the shipping fee you paid isn't refunded.
A refund can be for some items, for some units of an item, or for the shipping fee. It does not have to be the whole order.
When I get a returned item, I mark it received and it goes back into stock.

Digital products

Downloads are ready as soon as you've paid, so I don't refund them if you simply change your mind. I refund you in full if:

a file won't open, is damaged or isn't what the page describes, and I can't fix it for you,
you were charged more than once for the same order, or
you paid but the files never showed up on your order page or in your library.

Write to me within 7 days and tell me what went wrong. Once a refund is made, your access to that file is taken away.

Cancellations

An order you don't finish paying for is never charged, and it is deleted after 7 days.
You can cancel a paid physical order until I've packed it. Write to me and I'll refund it in full.
A paid digital order can't be cancelled, because it is delivered straight away.

Membership

You can cancel any time from your account page.
Your plan then runs to the end of the period you paid for, and you are not charged again.
I don't refund part of a period you've already started.
If you were charged twice, or charged after you cancelled, write to me and I'll refund it in full.
If a charge is refunded, it gets a credit note too.

Credit notes

A refund normally gets its own credit note, never a change to your tax invoice. It is emailed to you with the refund, and you can download it from your order page or your account page.

If an item sold out

If you pay and the item has sold out in the meantime, the whole payment is refunded at once and you get an email. You do not need to ask, and there is no invoice for that order.